CHARLIE McCONNELLContact
Charlie McConnell

Dublin, Ireland

Charlie McConnell

I build websites, voice agents, and the systems underneath them.

Co-founder of MediaSphere Solutions. UCD Sports Scholarship. Everything below is built and running.

€1m+

Revenue generated for home service businesses across Ireland and the UK in the last three years

12+

Websites designed, built, and shipped

24/7

AI voice agents answering client calls in production

2

Businesses co-founded and operating

01 / The journey

Skip to the work ↓
01

01 · Aug 2021 – Feb 2022

Lifestyle & Fitness

Appointment Setter

16years old when I started

My first job in the online world. Sixteen, on the phones in the lifestyle and fitness niche, learning how to turn a cold name into someone who actually wanted to buy.

  • Warmed and qualified inbound leads.
  • Gathered the detail the closer needed to win the call.
  • Tracked the numbers behind every conversation.
  • Kept the closers' calendars full.
02

02 · Apr 2022 – May 2023

Grace Interiors

Sales Manager

100%of client acquisition, mine to run

Setting taught me the front half of a sale. At Grace Interiors I took the whole thing, end to end, the company's complete client acquisition sitting on my desk.

  • Owned client acquisition from first touch to signed deal.
  • Set the appointments, then took the closing calls myself.
  • Gathered requirements and finalised deals.
  • Learned to carry a number, not just feed one.
03

03 · Oct 2024 – Mar 2025

MDMElite

Appointment Setter

150+leads a day, at full tilt

I wanted to see selling done at real scale, so I joined one of the largest e-commerce operations going and got back on the phones, this time at serious volume.

  • Handled 150+ leads a day.
  • Sharpened through extra sales training and live feedback.
  • Helped onboard and level up other setters.
  • Saw first-hand how a real sales machine runs.
04

04 · Apr 2025 – Present

MediaSphere Solutions

Strategic Director & Closer

€10k/month within the first 60 days

Then I stopped doing it for other people. MediaSphere is mine, the agency where I close the deals and build the systems that deliver them. Everything before this was the apprenticeship.

  • Closed for the agency myself from day one.
  • Scaled to €10k/month within the first 60 days.
  • Built the delivery: AI voice agents, CRM pipelines, automation.
  • Hired and trained closers so it runs without me.
  • Still building it now, see Things I've built below.

02 / Selected work

Things I've built.

A few of the systems and sites doing real work right now.

Live call
+353 ••• ••• 871
ZZoey is answering
00:48

01

Zoey, the AI receptionist

Retell AITwilioGoHighLevelGA4

A voice agent that answers every inbound call for a national attic services company. She surfaces pricing early, qualifies homeowners, routes edge cases through an AI decision layer, and books the job into the pipeline.

UCD accessibility dashboard

02

UCD accessibility dashboard

AutomationBrightspaceAccessibility

A dashboard for UCD students with learning disabilities. A browser extension scrapes everything from Brightspace and rebuilds it into one clear command centre: deadlines, modules, and a pass calculator, laid out the way they actually think, not the way the average user does.

Built for students who need it

Obsidian · graph view

03

Coaching system, run on Obsidian

ObsidianSystemsCoaching

A linked knowledge base for coaching: athlete profiles, training blocks, drills, and session plans, all cross-referenced so a full season of context is one click away. The same 'everything is a system' approach I bring to the rest of my work, pointed at sport.

Personal build

EverShade

04

EverShade

E-commerceGoHighLevelZoho

The family garden furniture brand, predominantly pergolas. I co-founded it and built the digital side: domain, email infrastructure, funnel, and storefront.

Visit the store
Case StudyTullow Family Medical Centre
0+

calls answered for a busy medical centre by an agent I built. Every inquiry, since August 2025: bookings, prescriptions, opening hours, the lot.

50,000+

minutes of phone time, handled by software

63

calls a day on average, including the out-of-hours ones

5 months

of full-time phone work a receptionist never had to do

Maths: the average call to book or ask a question of a GP practice runs about 2.5 minutes.

Sites

Twelve and counting, shipped.

Trades, venues, interiors, retail.

Ascension Software

Ascension Software

EverShade

EverShade

TD Electrical

TD Electrical

Leisureplex

Leisureplex

Luxe Decor

Luxe Decor

RMC Electrical

RMC Electrical

James Deans Plumbing

James Deans Plumbing

Lorraine McConnell Interiors

Lorraine McConnell Interiors

MediaSphere Solutions

MediaSphere Solutions

Clon Wood Carpentry

Clon Wood Carpentry

DT Carpentry

DT Carpentry

Simple Snags

Simple Snags

How I work

Everything runs as a system.

A knowledge base in Obsidian. Claude agents doing real work in the background. Dashboards for the team. An SOP for anything done twice.

GoHighLevelRetell AITwilioSympanaGoogle AdsMeta AdsGA4Next.jsVercelClaudeObsidianZoho

Off the clock

Off the clock.

Charlie playing for Old Belvedere

Rugby

Rugby has run alongside everything on this page. The Junior Cup with St Michael's, Leinster at under-18 and under-19, then a year of senior rugby with Old Belvedere straight out of school. Now I'm on the UCD Sports Scholarship.

Junior CupLeinster U18 & U19Old BelvedereUCD Scholarship
The Great Pyramids

The Great Pyramids

Giza, Egypt

Leinster U19s

Leinster U19s

Represented my province

Golf

The off-season habit, and an ongoing hunt for the right gap wedge.

03 / Contact

Let's talk.

Dublin, Ireland. Open to interesting rooms: internships, startups, grad programmes.